Budtender at Nativa Cannabis Full Job Description Position: Retail Associate
Reports to: Assistant Retail Manager
Location: Niagara Falls, New York (onsite, not remote)
Travel: N/A
Pay Rate: $18-$20/hour
Company Overview
Nativa Cannabis is a cannabis startup which will offer a variety of recreational cannabis products sold in Niagara Falls, New York. Nativa Cannabis will structure its organization around the mission to provide a lively marketplace for clean and safe cannabis products and to build community within our organization and the patrons we serve. Our vision is to be a trusted source of safe, clean, locally sourced cannabis products that, in return, give back to the local community through active engagement.
Overview of Position
The Retail Associate is the welcoming face of Nativa to our customers. The successful candidate will possess outstanding customer service skills, a constant desire for self-improvement, and attention to detail. This entry-level, non-management position offers the opportunity to learn and grow with the Company from the ground up, and to take on increasing levels of responsibility over time. This position is available Monday to Sunday.
Core Competencies
To succeed, the Retail Associate must be Passionate, Informed, Approachable, Energetic, Friendly, and Trustworthy. The Retail Associate must consistently and uncompromisingly embody and demonstrate the following:
Integrity
Personal Accountability
Teamwork
Problem Solving
Confidence
Flexibility
Duties and Responsibilities
The main responsibilities of the Retail Associate include interacting with, educating, and advising customers face-to-face and by phone; record-keeping; assisting with inventory and cash management; interacting with local service providers; and helping to maintain a clean, safe, and welcoming facility inside and out.
Greets customers in person or on the phone
Perform sales tasks as required by the Assistant Retail Manager in compliance with Seneca Nation Cannabis Regulatory Authority (CRA) requirements
Confidentially maintains customer records and verifies customer identity in compliance with CRA regulations and Company policy
Answers questions about the CRA regulations and the Company from customers and others
Assists customers in selecting products; advises and educates them about safe dosage and other aspects of the products
Assists Assistant Retail Manager with inventory and cash management, daily and weekly
Maintains a clean, safe, welcoming environment inside and outside the facility
Understand the team schedule
Performs other duties as assigned by the Assistant Retail Manager
Qualifications
Education
High school diploma or equivalent
2 years post-secondary education in a related field preferred
Work Experience Required 2+ years of experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds and experience in a similar industry preferred
Work history showing progressive responsibility, willingness to accept, lead, and complete additional projects or challenges
Required Knowledge Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
Thorough understanding of CRA regulations governing cannabis usage
Arithmetic necessary for basic inventory and cash management
Familiarity with the history and varieties of cannabis preferred, but not required
Skills and Abilities Outstanding phone and in-person customer service skills
Ability to communicate clearly and calmly in a positive and didactic manner
Thriving to perform job duties in a fast-paced environment with the ability to stay even-keeled in periods of stress
Demonstrated proactivity, flexibility, adaptability, and multi-tasking
Proficient computer skills
Ability to maintain confidentiality and ethical conduct
Skill in accurate cash management and inventory control
Strong written and oral interpersonal communication skills
Ability to effectively plan and prioritize
Ability to focus; attention to detail
Ability to work effectively as part of a team
Absolute reliability and honesty
Physical Requirements
Extended time standing, walking, bending, and reaching
Ability to lift and carry up to 50 pounds for a distance of 100 feet
Reliable transportation
Must be at least 21 years of age (mandated by the CRA)
Native Preference
Seneca or Native preference applies, given to qualified applicants pursuant to the Seneca Nation of Indians’ Tribal Employment Rights Ordinance
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Employee discount
Health insurance
Paid time off
Shift: 8 hour shift Weekly day range: Monday to Friday, Weekend availability
